- Have you dropped your Ipad, Ipad 2 or the new Ipad 3?
- Is the glass screen damaged? Is the LCD pannel broken?
- Have you been to an Apple store and been quoted £240+ to get it repaired?
- Worried about sending your beloved iPad to some London based internet company you`ve never heard of by post, wondering if it will get lost or damaged?
- We will come directly to your home to solve your computer and tablet PC troubles on-the-spot!
We are a North East based PC, laptop and Apple iPad, Ipad 2 and Ipad 3 repair service. We offer our clients a fresh approach to computer repair at affordable rates. We provide exceptional customer service and after sales care. We also know how to look after students, businesses and House holders living in Whitley Bay and can fit in to your busy schedule, plus our prices won`t break the bank!
We can repair almost any fault on any laptop, no matter what the make or model, including Apple iPad, iPad2, Sony, Dell, Acer, Toshiba, Alienware, Advent etc. Your laptop or Ipad or Android could be up and running again today!
All our laptop screens, including iPad 2 come with a unprecedented TWO YEAR GUARANTEE, because we believe that quality matters.
Common PC / Laptop / iPad / iPad 2 / iPad 3 Faults We Can Help With . . .
Laptop screens can fail in many ways; the screen may be cracked, smashed or leaking 'ink', it may show lines, random characters, white or black dots or show a very dark ghost image. Cracks may be caused by accident, or sometimes when the lid is opened quickly against stiff hinges. If the screen shows any signs of physical damage, including loosing 'ink', then it must be replaced; it cannot be economically repaired.
If the screen shows lines, dots or random characters then the fault may be either caused by a faulty screen, motherboard fault or defective cable where it passes through the laptop hinge.
Laptop Screen Replacement looks deceptively easy from pictures and You Tube Videos, but it is a skilled job requiring experience and care, as there is very little room inside the laptop and you need the right tools; this is definitely NOT a DIY job!
We repair the screens on Apple iPad first gen and Ipad 2, Blackberry Playbooks and other tablets
Ok, you`ve dropped your iPad and cracked the screen. You take it to an Apple store and get quoted over £250 to get it repaired!
Alternatively, you risk sending your £400 item in the post to some Internet company you probably never heard of and worry about it either getting lost in the post or never seeing it again.
Click here for more information on ipad screen repair scams. If a price seems to good to be true, it probably is.
Alternatively, you can contact us, get it picked up directly from your home and have it returned the next day. Of course you`ll be fully receipted when we call. We use genuine parts and your iPad will be back up and running in no time. We also offer a two year guarantee on ALL our screen replacement work, including the iPad because we believe that quality matters.
If you use good parts from the start they very rarely go wrong!
Power connector failure / Broken power sockets are one of the most common laptop faults and may show one or more of these symptoms:-
1. Wiggling the power connector may cause the charging light to come on briefly or only when the connector is wedged at an angle.
2. The charging light may not illuminate no matter what angle the connector is moved to.
3. The battery may discharge when the laptop is turned on but charge ok when its off.
4. A burning smell may be noticed when the laptop is powered on or when charging from the mains.
5. You may notice that the power connector is hot when you remove the plug.
The power connector used on most laptops is of very poor design as the strain of insertion and movement is taken by a few solder joints on the connector where it joins the motherboard, thus failure occurs due to metal fatigue of the solder joints. Complete failure may not occur this is why wiggling the connector can often cause the laptop to start charging again, however, it can equally cause the connection to heat up and burn.
We does not usually use the manufacturers original power connector for repairs as it will often fail again in 1 - 2 months. We use a new power connector and secure it in place with hot glue. Therefore it does not matter how you wiggle the connector it will not fracture where it connects to the motherboard.
We can usually repair the motherboard if it has burnt around the power connector, so don't worry if it failed with a burning smell.
Sometimes it is necessary to replace the power plug on the end of the power supply, we will usually do this free when we replace the connector.
Power connector replacement looks deceptively easy from pictures and YouTube Videos, but it is a skilled job requiring experience and care, as there is very little room inside the laptop; this is definitely NOT a DIY job!
Laptop motherboard repairs / replacements
We have much experience in repairing laptop motherboards and can usually identify and replace the defective component.
It is considerably cheaper to repair a motherboard rather than replace it, as a repair would usually cost £50 - £150, whereas a new motherboard would usually cost £200 - £800.(Alienware laptop motherboards are notoriously expensive)
We also specialise in repairing a known overheating problem with HP Pavillion DV2000 HP Pavillion DV9000, DV9500 and DV6000. Nvidia graphics chips are very prone to overheating, producing a corrupt display, a white screen or simply turning on for 2 seconds then powering off. Many other makes of laptops which also have the Nvidia graphics chip are also prone to overheating and need to be modified. We can reflow / reball your laptop`s nvidia graphic chip and perform a much needed modification to stop the laptop overheating in the first place- a much cheaper option than replacing the laptop! We are repair specialist for HP / Compaq laptops in the north east and have many years experience.
If for any reason the motherboard cannot be repaired we give you a quote for a replacement motherboard, supplied and fitted and let you decide.
Keyboard and mouse pad faults
This fault does not usually occur unless the keyboard has been abused with excessive force or fluid has been spilt between the keys. The usual symptom is one or more keys do not work or require excessive force. The only fix is to replace the keyboard. Occasionally motherboard faults develop that prevents the keyboard from working.
The price of almost every make and model is different so we need full details. Mouse pads often fail or become 'sluggish' and may need replacement.
Drink spills will severely damage your laptop and often results in major use of bad language.
If you have an accident immediately remove the battery/power lead and invert the laptop to remove as much fluid as possible.
- WHAT EVER YOU DO, BREATH AND DO NOT TURN ON THE LAPTOP!!
- It is human nature to be curious and "just see if it works" - STOP RIGHT THERE! - YOU JUST KNOW IT WON`T.
Call us immediately to us so we can take it to pieces and investigate where the liquid has gone. It is VERY IMPORTANT that you DO NOT turn on the laptop or it will very likely be damaged beyond repair; it may work for 5 minutes but the fluid and electricity will severely corrode the motherboard making it irreparable.
Laptop DVD/CD ROM drive faults
This can occur very frequently. Great care must be taken when inserting/ejecting the media as often the tray rails become bent or the optics are damaged. If this has happened the unit must be replaced. An exact replacement is necessary as the front facie must match. Sometimes the connector from the drive to the motherboard fractures, so the fault is not always the drive.
We can quickly repair both types of fault.
Laptop Hard drive faults
Again, these occur quiet frequently, especially if the laptop has been banged or dropped whilst turned on. The first you may notice is that Windows will not power up properly or there are frequent software crashes. Often errors can be corrected but it may be necessary to install a new drive and either copy data or reinstall Windows.
Another big reason for laptop hard drive failer is heat. This often happens when a laptop has not been serviced and the cooling fans become choked with fluff etc. Again we can help you with this.
Viruses, Trojans & Adware
.... or damaged Windows almost always cause the laptop to run slow with frequent crashes. We can either remove them or reformat the complete laptop by reinstalling Windows. By reformatting the drive all data will be lost but the laptop should become as fast as it was when first purchased. We are additionally able to copy say My Documents etc before reformatting so some of the data can be recovered. Click here for more information on our virus removal service.
We can reinstall Windows back onto your laptop even if you have lost all your setup disks providing the original CD Key label is still attached to the laptop. Once reinstalled we will usually restore the drivers and add a virus checker.
Please don`t hesitate to get in touch with us. We are here to help!