Professional pc repair to small businesses and home users On site Computer Repairs and laptop repairs in the North East of england, Sunderland, Newcastle, Gateshead, Washington, Morpeth.

About Us....

Our company is a family-run enterprise based in the United Kingdom.

We have many years experience in problem diagnosis, repair and upgrade for Personal Computers.

MJS have serviced both domestic and business customers for almost 10 years.

We are also able to provide PC software at very competitive prices.

From humble beginnings, we have successfully grown our business to now include an online shop, providing our customers with a modest range of PC software and DVD`S which are both high quality and very useful.

Thanks to the Internet, we now have many loyal customers and friends from around the globe!

We are delighted by the much positive feedback and comments we`ve received and hope to improve both our high quality customer service and build on our catalogue of educational and uplifting products.

We cover the North East of England, from Seaham to Berwick upon Tweed, from Hexham to Whitley Bay!

Recently I was discussing with a new client, the negative experiences he has had with other IT Support companies around Sunderland, not showing up after booking an appointment. It seems strange to me that people would book an appointment and then forget about it or change their mind.

So here is a 4 step process on how we deliver reliable Computer Support:

1) We asses wether we are a good match and are confident to help with your problem. If so, proceed to step 2…

2) We explain if anything is needed before we arrive and how we work.

3) We check our schedule and yours, and give you a specific time slot in a 2 hour window. We then block it off in our diary so nothing else gets in the way.

4) We arrive, help you with your problem and get the job done.

If there are any delays or problems in getting to your appointment we phone or sms ahead to let you know, so you arent left wondering or waiting.

This system ensures we don’t miss appointments and keep our clients happy.

Is Your Computer giving you grief? You are not alone..

You probably arrived here because you are struggling with some issues on your Computer and need some help…

You are not alone, many people struggle with Computer issues, they don’t always work as they should and computer problems can be really frustrating and time-wasting. That's why I created MJS Computer Services

- to help people like you, who need a helping hand every once in a while.

How do we work? Why a mobile service?

MJS Computer Services is a very small business. We travel around and help people on-site, because people like being able to get the problems sorted out, without having to remember how to unplug and replug everything.

Its also a hassle to lug your PC around.

Who do we work for?

We work for small businesses, home users and sub-contract to larger companies that don’t have

any local IT support presence.

We work quickly, we always show up, explain things without jargon, have strong technical skills and experience, our rates are comparable to other high-quality I.T. support companies. Our home and business clients are down to earth people who appreciate friendly service, explained to them in plain english without any jargon.

Our Values

We value honesty, kindness and building long-term relationships with clients, most of our work is from previous happy clients who enjoy having us help them out every once in a while.

Things we can help you with...

* Internet Connection & Networking Issues

* Wireless Connections

* Viruses and Spyware problems

* General Computer Troubleshooting

* Computers Crashing and not working properly

* Desktop PC Hardware problems

* Desktop & Laptop software problems

* Windows & Linux Dual boot systems

Things we can’t help you with...

We have had an influx of calls regarding laptop hardware issues, due to the parts being very specific, they are expensive and difficult to locate. We can fix a lot of problems with laptops if you are having virus or internet connection problems,

but the following problems we can not help you with;

* Cracked laptop screens, or screens that are faulty

* Spilled liquid into laptop keyboards or broken laptop keys!

* Very few electrical items like water!

How to get in touch..

If you are open to finding out wether we are a good fit for you and we can help with your problem,

my name is Michael and you can reach me on 0800 056 5558

(if I am having a conversation with a client, I may take a message and call you back, out of courtesy to them).

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