We provide professional Virus, Pop-up, Trojan, Malware & Spyware removal Service for Gateshead, Newcastle, Jesmond, Heaton, Sunderland and the North East of England.
What is a Virus?
A computer virus is a malicious self-replicating program. The longer you use an infected computer, the greater the chance that you will lose data, corrupt your files and operating system and infect other computers.
If you detect or suspect a virus on your computer, please contact us immediately!
Many of the "new breed" of computer virus`s look like real antivirus products that seem to just appear on your computer without any input from yourself, telling you that your PC or laptop is heavily infected and the cure is to purchase their tool.
This is a scam that can cause you many problems.
Most of the viruses (see pictures to the right and below) all do the same thing.
- Lock down your computer's functionality so that you can't use it
- Offer to SELL you a remedy that looks official
- Try to get you to give them your credit card information.
Please understand that Microsoft NEVER asks you for money to "activate" ANY Microsoft "repair software" that came pre-installed on your computer as a trial version or otherwise. Sometimes users download and install Microsoft Security Essentials antivirus software, but this software is and always has been 100% FREE and does not need to be "activated", "registered", "upgraded" or otherwise paid for. So any time a pop up mysteriously asks you to pay money to fix your computer be on alert!
Do NOT pay for anything! If you already have then CANCEL your credit card immediately!
Has a message like this appeared on your screen?
MJS Computer Services are experts at successfully removing viruses, patching up the damage and safely protecting your files in the future. We scan and remove all viruses including Worms, Malware, Hoaxes, Trojans Keystroke Loggers, Conficker, Malicious Active Content Infection and more.
How did it get on to my computer in the first place?
The newest way that workers of lawlessness are able to install viruses on your computer, is to trick you into thinking that a video on a web page won't play because you don't have the proper player or plug-in installed.
Below is an actual snapshot of a webpage that had a link to a virus. It looks like a QuickTime or Flash movie, but actually it's just a picture with a link to an exe file that launches a virus. Also note the fake claims of "78,695 views" which is used to try to gain your trust...
If you click the play button, you are asked if you want to install a supposed "video plugin". Be very suspicious if you are already able to play videos on YouTube without any problem. Note below that "ezonlinedata.com" is obviously not Macromedia (Flash), Quick Time, Windows media player, VLC media player or any other familiar name.
If you click the "Run" button, a virus will install on your computer...
Remember, in our context, the term "Virus" is used to mean all malicious software.
Sometimes malware can infect your computer even if you have installed anti-virus software and kept it up to date. Even after you have downloaded new software from the internet that promises to identify and remove the problem, the problem persists. In this event we can help with removing viruses, adware removal, spyware removal and pop-up removal. In many cases malware will alter the code in your registry and load itself everytime you reboot your computer. Whatever the problem, our engineer will present you with a solution.
How do I know if my computer is infected with virus?
It's not always easy to tell, but here are a few symptoms of an infected computer:
- Computer crashes, stops responding or freezes up often
- Slow access to the internet browser even while you are not doing anything significant
- Virus scanner crashes and can not be started again
- You are no longer able to visit Anti Virus sites
- Hard disk fills up and you can't find the files that use up all the disk space
- Computer system all for sudden attempts to connect Internet
- Applications on your computer don’t work correctly
- Disks or disk drives are not accessible
- You see weird error messages
- Running out of Windows "resources"
- Your mail server is extremely busy processing outbound mail
- Nightly incremental backups are all for sudden much larger then usual
- New user accounts show up and nobody knows who added them
- A given server (web/ftp/mail) keeps crashing for no apparent reason
If you have any of the below problems then it is even more likely you have an infection problem:
- Your files and programs have been erased
- Your personal information and files have been stolen (identity theft)
- Spam emails is being sent out from your computer
- Files appearing on your computer that you haven't created
REMEMBER THIS. All of these supposed "antivirus programs" are fake!
The list of viruses shown in its "system scan" are fake, but your computer is indeed infected.
Security Tool`s are the virus! They all feature windows that pop up constantly, telling you that your
computer is infected and that you need to pay to remove viruses from your computer.
The goal of the virus writers who released these virus`s is to get your credit card information.
Don't ever be tricked into volunteering your credit card information to pay for this fake
"antivirus software". What a world we live in eh?